Lesson 8 - Comprehension Test

1.1.2021, , Izvor: Verlag Dashöfer

Lesson 8 – Comprehension Test

1. Here are some messages you might hear on the phone. Fill in the missing words.

  1. ”Call me at the office tomorrow. My ___________ line is 789321. In case I am not there, leave a message on my ___________ and I‘ll call you _________ as soon as possible.“
  2. The international lines are ___________. Please ____________ up and try again later.
  3. This is VUB credit card helpline. To check your balance, please press ”2“ on your ____________. To make a payment, please press ”3“.
  4. ”Good morning, can I speak to Radovan Buck, please?“
  5. ”Good morning, I‘m really sorry, but he is not on this __________; he is on 445. I‘ll put you ___________ to the main ___________. Just ask the __________ to transfer you to the Marketing department.“

2. Look at the following voicemail messages. Choose the most suitable word from the brackets to complete the sentences.

  1. Good afternoon, it‘s Maria Kionelli. I‘m afraid the 12th
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