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Pretplatnik
Pristup lekciji


   English version
BUSINESS ENGLISH za menadžere
Individualni ON-LINE tečaj
tečaj je namijenjen za:
  • menadžere
  • poduzetnike
  • direktore
  • rukovodeće djelatnike...
  • i ostale koji žele usavršiti svoje znanje poslovnog engleskog jezika
    ... koji su u općenitom poznavanju engleskog postigli stupanj znanja "malo do srednje napredni".

Cilj ON-LINE tečaja

Cilj ON-LINE tečaja je usavršiti Vaše znanje engleskog jezika u određenom području.

Tečaj pomaže menadžerima i rukovodećim djelatnicima da savladaju:
  • svakodnevnu praktičnu komunikaciju na engleskom jeziku,
  • stručni vokabular i frazeologiju,
  • engleske gramatičke veze,
  • čitanje i slušanje stručnih tekstova i izvještaja,
  • fraze za telefonske razgovore,
  • ispravno sastavljanje formalnih pisama i e-mailova na engleskom jeziku.


Što sadržava lekcija?
  • Introduction (Uvod)
  • Reading (Čitanje)
  • Speaking / Listening (Govor / Slušanje) (odabrane lekcije)
  • Grammar Section (Gramatički dio)
  • Vocabulary, Idioms and Phrasal Verbs (Vokabular, idiomi i frazni glagoli)
  • Test


Kako će se odvijati ON-LINE tečaj?
  • Svakih 3, 5 i 7 dana ćete dobiti e-mail s aktualnom verzijom lekcije.
  • Sve lekcije su koncipirane tako da Vam svaka lekcije neće uzeti više od 60 minuta Vašeg dragocjenog vremena.
  • Nakon završetka tečaja možete položiti Završni test i dobiti Certifikat o završavanju individualnog ON-LINE tečaja Business English za menadžere


Prednosti ON-LINE tečaja
  • Mogućnost samostalnog studiranja na mjestu i u vrijeme prema Vašem izboru,
  • Mogućnost samostalnog studiranja vlastitim tempom,
  • Vraćanje na stare lekcije po potrebi,
  • Vježbanje znanja pomoću kratkih testova na kraju svake lekcije,
  • Vježbanje slušanja i razumijevanja pomoću audio snimaka,
  • Dobivanje certifikata o završenom tečaju.


Završni test
    Završni test možete položiti nakon završetka cijelog tečaja. Ako položite Završni test uspješno, dobit ćete Certifikat o završavanju individualnog ON-LINE tečaja Business English za menadžere..


Certifikat
    Certifikat će Vam izdati Verlag Dashöfer, d.o.o., uz uvjet da uspješno položite Završni test. Certifikat predstavlja potvrdu o završavanju individualnog ON-LINE tečaja Business English za menadžere.

 NARUDŽBA 13 lekcija u sedmodnevnim intervalima

Naručite ON-LINE tečaj koji obuhvaća 13 lekcija.
Uvjeti plaćanja ON-LINE tečaja   
Cijena 13 lekcija = 300,00 kn (bez PDV-a)

Sadržaj ON-LINE tečaja:
  1. MEETING AND GREETING PEOPLE
    - greetings (formal vs. informal)
    - introducing yourself, your job position, what do you do, jobs and jobs´ descriptions
    - types of work, ways of working
    - starting a conversation, maintaining or finishing a conversation
    - topics for conversation, obtaining and giving information
    - small talk
    - networking
    - communication with clients

  2. COMPANY
    - introduction to a company
    - history of a company
    - company structure - departments, positions, company life
    - organizations (business, commerce, enterprise, limited liability, non-profit organizations)
    - mergers, take-over and sell-offs
    - businesspeople and business leaders
    - company types and (industrial) branches, arrival at the market
    - corporate events

  3. EMPLOYERS AND EMPLOYES
    - recruitment
    - looking for employees, advertising
    - inviting an applicant to a selection interview, requesting a reference of an applicant, giving a reference
    - selection procedures
    - job interview, making an offer of employment, rejecting a job candidate
    - applying for a job, Cover Letter, Resume/Curriculum Vitae
    - pay and benefits
    - problems at work, resolving work conflicts
    - day-off work, sick leave, etc.

  4. TIME MANAGEMENT, PLANNING
    - Timeframes and schedules
    - Projects and project management
    - Stress and stress management

  5. LEADERSHIP AND MANAGEMENT STYLE
    - communication methods, the way of talking
    - writing notes and reports, making and reporting decisions
    - leadership
    - getting people to do things for you, commanding/involving people, querying and clarifying points under discussion
    - problem solving (case studies: solutions to problems in two company, querying information)

  6. SERVICES AND SALES
    - presenting ideas for products or services
    - buyers and sellers
    - the market, competitors and competition
    - marketing, the four Ps, market orientation
    - brand and branding
    - price and pricing
    - distribution, direct marketing and promotion (advertising, promotional activities)

  7. BANK, MONEY AND PAYMENT
    - personal finance (traditional banking vs. new ways of banking, personal investments)
    - getting paid (shipping and billing, trade credit, accounts)
    - assets, depreciation, liabilities, balance sheet
    - accounting (profit and loss account, pre-tax, net or gross loss or profit)
    - trading (market indexes, market activities)
    - finance and economics (inflation, unemployment, trade, growth and GDP, recession, stagnation, depression)

  8. ON THE PHONE
    - making phone calls - getting through, asking to speak to someone, voicemail, spelling names, saying numbers
    - answering phone-calls
    - leaving and taking messages, checking information
    - telephone phrases, polite phrases
    - calling to obtain information and taking notes
    - making arrangements, changing arrangements
    - closing conversations
    - handling unexpected phone calls
    - cell phone etiquette

  9. E-MAIL COMMUNICATION AND BUSINESS LETTERS
    - attitudes to e-mail usage, advantages and disadvantages
    - guide for writing e-mails, email expressions, email abbreviations
    - length of e-mails, simplicity of e-mails
    - choosing an appropriate e-mail style
    - answering and exchanging e-mails
    - types of paper documentation
    - correcting a formal letter
    - writing letters of complaint and apology, enquiry, offer, order, order confirmation
    - how to structure EB letters, salutations, paragraphs, greetings, comma rules and punctuation, numbers, English date and time, address
    - the Internet and E-commerce
    - B2B, B2C, B2G

  10. COMMUNICATION WITH OFFICES (BUREAUS) + BUSINESS TRIP
    - communication with various offices and bureaus, dealing with bureaucracy
    - communication with company offices
    - Filling in a questionnaire
    - asking for information, presenting a claim,
    - diplomatic language, being polite
    - traveling (reserving tickets, at an airport, at a railway station, at a bus station, at a hotel reception - hotel services, at a restaurant)
    - complaining, discussing the consequences

  11. BUSINESS MEETINGS
    - types of meetings (business meetings, team meetings, consultations, leadership meetings, project meetings, departmental meeting, meetings with suppliers or customers, board meetings, AGM, EGM…)
    - the role of a chairperson, before the meeting, during the meeting, follow-up
    - points of view, opening the meeting, inviting people to speak, making your point, agreement and disagreement, finding consensus or compromise, concluding
    - discussion techniques (hedging, interrupting, referring back,…)
    - incorporating important business issues into general conversation, expressing views on topics of general business interest
    - business lunch (chatting over a business lunch), table manner and etiquette, describing restaurants and national dishes

  12. PRESENTATIONS
    - what are the qualities of a good presentation?
    - Types of presentations, preparation, introduction, opening, timing, rapport with audience, key phrases,...
    - a ten-point presentation plan
    - giving a speech (pausing, pacing, sentence stress, delivery of a presentation)
    - visual aids, body language, analyses, graphs, number comparison, prognoses, presenting problem solutions, presenting complex numbers and figures, language of presentations
    - concluding a talk, dealing with questions, providing feedback to a presentation

  13. CULTURAL DIFFERENCES IN BUSINESS, BUSINESS ETHICS
    - English as an international language
    - business across cultures, distances and familiarity
    - names, dresses, business cards
    - entertainment and hospitality
    - cross cultural communication
    - doing the right thing (ethics vs. wrongdoing and corruption)

Copyright © 1997-2012 by Dashöfer Holding, Ltd. a Verlag Dashöfer, d.o.o. centar za obrazovanje i izdavačku djelatnost,
Šubićeva 42/1, 10000 Zagreb,
Tel.: 01/4655-107, Fax: fax: 01/4655-108, E-mail: info@dashofer.hr